Saturday, June 17, 2023

DCL At Sea – In Case of Emergency

 DCL At Sea – In Case of Emergency


Are you leaving family or pets at home that you are concerned about? Wondering how they can reach you at Sea when your Cell Phones do not work at sea, or work with an exorbitant charges? Disney Cruise Line has your back!!!

 

Before you leave give the following information to the people who need to reach you in an emergency:

  • Disney Cruise Line Emergency Number: 888-322-8732 – 888-DC-At-Sea
  • Your Name as on the Reservation:
  • Reservation Number:
  • Ship Name:
  • Stateroom:
  • Sail Dates:

 

It is also wise to give them your travel itinerary, such as your pre and post flight, and pre and post hotel information along with the information about the cruise. You could also give an itinerary of the cruise. If your cell provider covers Mexico and Canada then many ports of call are covered by your plan. You can tell them to call you on your cell phone when you are in port.

 

Disney Cruise Line Guest Services staff will receive the call and contact you with the information. The choice is then yours on how and when to respond. You can call from your cabin and expect to be charged for the call, use your cell phone or wait until you get to port. Many cell phone providers have packages that cover out of the country calling.

 

You can call from the ship using your cell phone provider and the ships Cellular At Sea connections. This can cost $5-$10 per minute and you will be charged by your cell phone provider. It is about the same to call from your cabin phone. Either way tell those at home to only call in a real emergency and to leave a detailed message so you know how to respond.

 

There is another way to handle this. You can pay for internet and check your email several times per day. This can be somewhat costly, and you have to wonder if all emails come through. The internet is spotty at best.

 

In the past we were caring for our elderly parents and it gave us peace of mind to know we could be reached if there was an emergency. Does not matter if it is a pet, child, or an elderly parent it is good to have that connection.

 

 

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