Tuesday, May 23, 2023

What you should NOT be ashamed of when booking with a Travel Agent


There are two things you should never feel ashamed about when planning a vacation with a Travel Agent. These things are too important to feel ashamed about them.

 

1.      Do not be afraid to ask questions. It is the job of the agent to answer questions. Truly it is the job of a good agent to know and give you the answers to the questions you do not know you needed to ask. No question is stupid unless it is the one you do not ask. No question is too basic. It is YOUR vacation, and you should have all the information you need to make an informed decision.

2.      Needing to cancel or reschedule your vacation after booking. Life happens, schedules change, people get sick, cars break, jobs change, and kids need braces. Yes, the agent spent time getting necessary information and giving you the information needed to book. They take the time to book and even make special requests. BUT!!! That does not mean you need to feel ashamed or guilty for canceling. It is an agents job, and we know a percentage of bookings will get canceled after deposit.

 

If you do not feel comfortable enough with your agent to ask questions and cancel/reschedule your booked trip, consider changing agents/agencies. They are not a good match for you. Remember it is YOUR vacation paid for with your hard-earned money. It should be your way, at your time, with no stress or pressure. Yes, agents only get paid when a client actually travels. Canceling does reduce their income. But that is no reason to feel guilty.  You should never be just a commission to your agent. An agent should understand life happens. Your vacation enjoyment should be the agent’s priority. A great agent thinks your vacation is as important as their own. Honestly, we agents have as much fun booking your trips and thinking about the fun you will have as we do our own trips!

 

Take the time to get to know your agent. Ask questions. Share vacation goals and dreams. Be ready for the agent to ask questions so they can get to know you and find out what you want/need in your trip.

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