Is the Disney Cruise Line Disability Friendly?
I’m going to start
out with sharing my experiences doing the Disney Cruise with people with
disabilities, medical equipment, vision and hearing loss and dietary
limitations.
My first cruise
was in 2005. It was a large group of 15 family and friends. We had 3 people
with mobility issues and used electric scooters. 2 of the 3 were also showing
signs of dementia and would get lost easy. 2 people had diabetes. 4 had food
allergies. Several just were picky eaters that I’ll add in to the same
treatment as food allergies. 1 had major vision issues.
First off for the
mobility issues there are special staterooms with better accessibility. The
staterooms have the following amenities for guests with mobility issues:
·
32” (minimum)
doorways
·
Ramped
bathroom thresholds
·
Open bed
frames
·
Additional
phones in the bathroom and on the nightstand
·
Bathroom
and shower handrails
·
Fold-down
shower seats
·
Hand-held
shower heads
·
Lowered
towel and closet bars
·
Emergency
call buttons
The following special
equipment is available upon request:
·
Bed
board
·
Bedrail
·
Portable
toilet
·
Raised
toilet seat
·
Shower
stool
·
Transfer
bench
·
Refrigerator
·
Stateroom
communication kits containing door knock and phone alerts, phone amplifier, bed
shaker notification, a strobe light smoke detector and a Text Typewriter (TTY)
Wheelchair-Accessible
Staterooms have wider doors and feature a wider path of travel inside the
stateroom to give clearance for access to the entire room. If your mobility
equipment will not fit inside your stateroom just ask your room steward and
they will tell you where to park it. Just don’t leave it sitting in the halls.
For the 3 with
mobility issues we usually had some of the able bodied of the group with them.
We worked out going as a train. In the front with someone walking beside to
guide was dad. Dad had both mobility, minor dementia and vision issues. Next
was mom who had mobility issues. Coming up as the caboose was a family friend
with mobility issues and dementia. An able walker went beside him to keep him
from wondering off. 99% of the ship is accessible. That 1% that is not you are
close enough to say you were there so it is not an issue.
Because we had
told Disney Cruise Line ahead of time of the mobility issues and discussed the
need for 1 of the 3 to stay on their scooter while dining every night at dinner
there was a space left for him without a chair. It was always place to make it
easy for him to pull up and out. There are also alternative entrances to some
of the restaurants with ramps to avoid stairs.
Each scooter was equipped
with a squeeze type bike horn. They would honk back and forth as they went down
the halls so they knew they were all still together and nobody was left behind.
If they had to split up to use the elevator someone always stayed behind to
help those left get to where they needed to go.
You might think
that the crew and other guests might get upset by the use of the bike horns. It
was quite the opposite! Guests and crew would laugh as they saw our crazy human
train head down the halls and decks. When we would go into our assigned
restaurant each night the serving staff would run across the restaurant to honk
the lead horn we went across the room to our table.
Our cabin was near
my folks. We shared the same cabin steward. The steward would come to us with
questions or concerns about my folks. Did they need a snack that night? Was the
bed turned down far enough to make it easy for dad to get into bed? Did they
need ANYTHING at all? I could not have asked for better service.
There are transfer
devices at the pools for those with mobility issues. You will just need to
transfer to the transfer seat. If you can’t do it without help make sure a
member of your traveling party is there to help you. Disney Crew can not help.
The only problem
we had with those with mobility issues was the tendering into port. When you
tender into port you need to transfer to a smaller ship. If you can’t get down
the stairs from your Disney Ship to the tender boat you can’t go. Also there
most likely is not room mobility devices on the transfer boat. There is no way
to get an electric scooter onto one.
My husband uses a
CPap machine at night. It requires water to operate and when we arrived in our
stateroom a bottle of water was waiting for his use, no charge for the water!
Our room steward kept an eye on the level of water and when it got low asked if
we needed more.
My husband is also
hard of hearing and has difficulty hearing movies or shows. Disney had options
for us! Movies had portable closed caption screens you could use. Live shows
had headphones you could use.
Our daughter (at
time of trip 10 years old) has ADHD and gets excited easy. She tends to lose
control when she is overstimulated. We found plenty of quiet spots on the ship
for her to calm down. She also had plenty of places it was more than acceptable
for her to run and play, burning up the energy.
There are special
viewing areas for shows, movies and deck parties for those in wheelchairs or
scooters. They are usually in really good positions for viewing the shows and
give good unobstructed views.
Disney’s Castaway
Cay Island was designed to give those with disabilities the most access possible.
There are paved pathways to shops and restaurants. Sand wheelchairs are
available for free to give access to the beach. These are on a first-come,
first-served basis. The tram is equipped to allow guests in manual and electric
wheelchairs to board. Accessible restrooms are available.
For more
information on what is available for those with disabilities on a Disney Cruise
check the link below. If you can’t find your answer ask me. I’ll be happy to
find out the answer for you.